Designing for Accountability

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Sara Eriksén
Title: Designing for Accountability
Conference name: NordiCHI
Year: 2002
City: Aarhus, Denmark
Organization: Blekinge Institute of Technology
Department: Department of Human Work Science and Media Technology (Institutionen för arbetsvetenskap och medieteknik)
Dept. of Human Work Science and Media Techn., S-372 25 Ronneby
+46 455 38 50 00
Authors e-mail:
Language: English
Abstract: Accountability is an important issue for design, in more than one sense. In software engineering literature, accountability is mainly seen as a goal for quality assurance of design processes. In ethnomethodological studies, accountability is a central concept for understanding how people organize their everyday actions and interactions. Where the different research approaches meet, in Human Computer Interaction (HCI) and Computer Supported Cooperative Work (CSCW) literature, new and hybrid understandings of accountability arise. In this paper, I explore and compare uses of the concept of accountability in a selection of texts. Finally, using a specific case as an example, I discuss what focusing on ethnomethodological understandings of accountability might imply for design of information technologies.
Subject: Human Work Science\Human Computer Interaction
Keywords: Accountability, ethnomethodology, multiple voices, multiple perspectives, interdisciplinary, IT design