The Friend Locator: Supporting Visitors at Large-scale Events

Document type: Journal Articles
Article type: Original article
Peer reviewed: Yes
Author(s): Sarah Olofsson, Veronica Carlsson, Jessica Sjölander
Title: The Friend Locator: Supporting Visitors at Large-scale Events
Journal: Personal and Ubiquitous Computing
Year: 2006
Volume: 10
Issue: 2-3
Pagination: 84-89
ISSN: 1617-4909 (Print) 1617-4917 (Online)
Publisher: Springer London
URI/DOI: 10.1007/s00779-005-0005-z
ISI number: 000246339100006
Organization: Blekinge Institute of Technology
Department: School of Engineering - Dept. of Interaction and System Design (Sektionen för teknik – adv. för interaktion och systemdesign)
School of Engineering S- 372 25 Ronneby
+46 455 38 50 00
Language: English
Abstract: According to festival visitors, the best way to experience a music festival is to be together with friends. However, when at a crowded festival, visitors tend to lose each other especially when a lot of people are in motion. This paper reports upon findings made in an ethnographic field study that was carried out during Sweden's largest music event, the Hultsfred Rock Festival. The study was part of an international research and development project, called the Wireless Festival, which focuses on solutions for large-scale events. The aim of our study was to determine who the typical visitor to the festival was, identify what was important for festival visitors and finally to observe the visitors use of mobile phones. Our findings imply the festival visitors' need for a friend locator appliance. An early design solution for such appliance is discussed in relation to the findings made.
Subject: Human Work Science\Work Practice
Keywords: ethnography, ubiquitous computing, mobile service, interactional issues, festival