The development is driven by our users not by ourselves-including users in the development of off-the-shelf software
| Document type: | Conference Papers |
|---|---|
| Peer reviewed: | Yes |
| Full text: | |
| Author(s): | Christina Hansson, Yvonne Dittrich, Dave Randall |
| Title: | The development is driven by our users not by ourselves-including users in the development of off-the-shelf software |
| Conference name: | Information Systems Research Seminar in Scandinavia |
| Year: | 2003 |
| City: | Helsingfors |
| Organization: | Blekinge Institute of Technology |
| Department: | Department of Software Engineering and Computer Science (Institutionen för programvaruteknik och datavetenskap) Dept. of Software Engineering and Computer Science S-372 25 Ronneby +46 455 38 50 00 http://www.bth.se/eng/ipd/ |
| Authors e-mail: | christina.hansson@bth.se, ydi@itu.dk, D.Randall@mmu.ac.uk |
| Language: | English |
| Abstract: | This article describes a non-traditional approach to Participatory Design where distributed users have a serious impact on a software development process. The small software provider makes use of a non-traditional way of Participatory Design combined with an agile development approach. By using for among other things support service, user meetings, courses and news letter they are able to on a daily bases keep in contact with users. Users convey requirements for new functionalities, give feedback and report errors. Users’ feedback and proposals form the base for further development. Frequent re-leases allow the company to quickly implement improvements and bug-fixes. The article relates the observed practices to other research on Participatory Design in unconventional settings and discusses how to expand the Participatory Design toolbox. |
| Subject: | Human Work Science\Participatory Design Software Engineering\General |
| Keywords: | Participatory Design, agile software development, e-government |
