Who loves sewage? Matching expectations in communication between households and sanitation professionals.

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Birgitta Rydhagen, Helena Åberg, Carin Dackman
Title: Who loves sewage? Matching expectations in communication between households and sanitation professionals.
Translated title: Vem älskar avlopp? Kommunikation mellan hushåll och avloppsingenjörer.
Conference name: Sustainable development of energy water and environment systems
Year: 2009
City: Dubrovnik
Organization: Blekinge Institute of Technology
Department: School of Planning and Media Design (Sektionen för planering och mediedesign)
School of Planning and Media Design S-371 79 Karlskrona
+46 455 38 50 00
Authors e-mail: birgitta.rydhagen@bth.se
Language: English
Abstract: In Swedish municipalities, householders are addressed as important actors in the efforts to improve the quality of sewage sludge. Householders and sanitation professionals are regarded as integrated and active co-producers of the sanitation system, while limited by the functions offered by the technical and organizational structure. Through interviews with both householders and sanitation professionals, recognition of interdependence was identified in both groups although more communication with counterpart was asked for. If the aim is to increase sustainability in the sanitation system, regardless of technical changes, we argue that two-way communication between householders and sanitation professionals needs to increase and embrace not only advice about choice of products and ways to carry out water related activities, but also planning of activities, feedback on results and other aspects of interest.
Summary in Swedish: I svenska kommuner betraktas hushåll som viktiga aktörer för att förbättra kvaliteten på avloppsvattnet. I intervjuer med representanter för hushåll och kommunal VA-verksamhet framkom en samsyn på ömsesidigt beroende. Ökad kommunikation efterfrågades från båda grupper. I artikeln argumenteras för ökad dialog för hållbara avloppssystem. Keyword: hållbara avloppssystem
Subject: Feminist Technoscience Studies\General
Spatial Planning\Environmental Management
Keywords: sanitation, communication, households, sustainable, engineers