Roger Antonsson; Lena Petterson , pp. 41. TEK/avd. för interaktion och systemdesign, 2005.
Communication between people has become more and more important in society today and so has the way to communicate. Our work, which this master thesis is based upon, has been to evaluate and redesign an existing web application that works like a communication tool. To carry out this work we have compiled two questions; how to facilitate the interaction for an application that is used as a tool, focusing on interface design, usability and flow; how can the usability be improved in a system, with help of flow theory. To deal with these two questions we have used a number of methods that have had different kinds of influence of our work. The one that has had the greatest impact of the work with the evaluation has been cognitive walkthrough. For the design we have used literature studies along with the result of the evaluation.
A problem during our work has been that the user has not been specified the design should work at a generic group of users. The problem has not been to define the target group rather to suit the interface to everybody. This has been the challenge of this semester and we found designing an interface infusing usability with help from flow as interesting.