Martin Steen; Karin Svensson; Angelica Änghede , pp. 102. MAM/Sektionen för Management, 2004.
Companies that invest in e-learning have different expectations regarding the outcome of the investment. According to literature and articles it is common that companies see reduction of costs as the primary benefit with e-learning. Therefore we ask ourselves the question if companies have attained the expected benefit of the investment in e-learning and to what extent cost reduction have been a determining factor in the investments?
The purpose of the thesis is to examine if companies that invest in e-learning have attained the expected benefits. We also want to examine what the reason for investing in e-learning is and if cost reduction is the primary reason for investing.
The study is founded on a qualitative method that is based on a case study in eight companies. The seven primary objects of study were interviewed during personal meetings while the interview with the secondary object of study was conducted over the telephone. The method for analysis is based on three different portions that are formed to give the reader a better overview of the chapter in a structured manner.
“Blended learning” have proven to be the most used method of learning in the researched companies. The combination of e-learning and traditional learning contributes to increased efficiency and better accessibility at the same time as a physical interaction between teacher and student takes place. The companies did not have any expectations that e-learning would reduce costs, they wanted to achieve a higher level of efficiency and make education accessible for a broader audience. All the companies considered that their expectations on e-learning have been fulfilled and that the method of education is a well needed complement to traditional learning.