Inlämning av Examensarbete / Submission of Thesis

Patrik Berander MSE-2002-26, pp. 89. Inst. för programvaruteknik och datavetenskap/Dept. of Software Engineering and Computer Science, 2002.

The work

Författare / Author: Patrik Berander
Titel / Title: Understanding and Evaluation of Software Process Deviations
Abstrakt Abstract:

Software process improvement is often mentioned in today?s software marketplace. To be able to do process improvement, the organisation must have a process to improve from. These processes are commonly deviated from, and the PDU/PAY organisation at Ericsson AB has experienced that this happens too often within their organisation. The aim of this master thesis was to investigate why such deviations occur and how they could be prevented at PDU/PAY.

A survey including a qualitative and a quantitative part was conducted at PDU/PAY to investigate this issue. The result was that processes were often deviated from due to lack of: management commitment, user involvement, synchronisation between processes, change management, anchoring of processes, and communication of processes.

In addition to the conducted studies, an improvement proposal is given to the PDU/PAY organisation. This includes one organisational part and one part that is directly related to the actual work with processes. The proposal is intended to give PDU/PAY an essence of how to improve their work with their organisational processes.

Ämnesord / Subject: Datavetenskap - Computer Science\Software Engineering

Nyckelord / Keywords: Anchor, Deviation, Process, Synchronise

Publication info

Dokument id / Document id:
Program:/ Programme Programvaruteknik/Software Engineering
Registreringsdatum / Date of registration: 09/16/2004
Uppsatstyp / Type of thesis: D-Uppsats/Magister/Master


Handledare / Supervisor: Claes Wohlin
Examinator / Examiner: Claes Wohlin
Organisation / Organisation: Blekinge Institute of Technology
Institution / School: Inst. för programvaruteknik och datavetenskap/Dept. of Software Engineering and Computer Science
Inst. för Programvaruteknik och Datavetenskap S-372 25 Ronneby
+46 455 38 50 00
I samarbete med / In co-operation with: Ericsson AB

Files & Access

Bifogad uppsats fil(er) / Files attached: report.pdf (894 kB, öppnas i nytt fönster)