Pia Fristedt; Maria Hedvall , pp. 71. Inst. för ekonomi och management/Dept. of Business Administration and Management, 2003.
There are a lot of changes happening in the telecom industry now since the Telecom and Internet is converging. Another thing playing a big role is that the new technology, Web Services, is emerging. Since new technology and changes in businesses goes hand in hand, there is a need to map these changes and see how to make money of the new technology in the telecom industry.