Azeem Umar; Kamran Khan Tatari MSE-2008-03, pp. 55. TEK/avd. för programvaruteknik, 2008.
Web development is different from traditional
software development. Like in all software applications,
usability is one of the core components of web
applications. Usability engineering and web engineering
are rapidly growing fields. Companies can improve
their market position by making their products and
services more accessible through usability engineering.
User testing is often skipped when approaching
deadline. This is very much true in case of web
application development. Achieving good usability is
one of the main concerns of web development. Several
methods have been proposed in literature for evaluating
web usability. There is not yet an agreement in the
software development community about which usability
evaluation method is more useful than another. Doing
extensive usability evaluation is usually not feasible in
case of web development. On the other hand unusable
website increases the total cost of ownership. Improved
usability is one of the major factors in achieving
satisfaction up to a sufficient level. It can be achieved
by utilizing appropriate usability evaluation method, but
cost-effective usability evaluation tools are still lacking.
In this thesis we study usability inspection and
usability testing methods. Furthermore, an effort has
been made in order to find appropriate usability
evaluation method for web applications during product
development and in this effort we propose appropriate
web usability evaluation method which is based on
observation of the common opinion of web industry.