Chitul Maria; Serghei Zagaiciuc MSE-2005:03, pp. 45. TEK/avd. för programvaruteknik, 2005.
“When in Rome do as the Romans do” – this hundreds years old proverb is still
very actual today. Even more, nowadays you don’t even have to go to Rome to feel
cultural differences. The communication technology have changed the world economy,
thousands of people work now for multinational companies, interacting daily not just
with a culture, but possibly with as much as 5 or 6 different ones. Some teams even
work in different geographical locations communicating exclusively by electronic
Today’s managers just have to deal with culture whether they like it or not, but the
whole employee-manager relationship may be turned upside down on another side of
the globe. So what should we do and what do we do about it? Ho do we manage
effectively? These are the questions that this study aims to answer at.
The main research objects of this study are rather small software engineering
teams and companies that are working in cross-cultural environment, but do have little
or no special company policies and other formal ways to manage cultural differences.
Yet we found out that managers develop there own understanding of cultural issues
and are practicing different methods to deal with them.