Muhammad-Hamid Fayyaz; Usman Idrees MCS-2008:46, pp. 64. TEK/avd. för interaktion och systemdesign, 2009.
A challenging issue of GNU/Linux: usability has been studied in this report.
Usability is considered as one of the core component in any system software. System
software should be efficient, effective and satisfying for users. Different studies on
usability issue have been conducted in different distros but there is no specific study
on Ubuntu 8.10.
Ubuntu 8.10 is considered for usability evaluation of GNU/Linux system software
and a multi-phased research approach is adopted. Participants (students) from
different disciplines and level are taken to conduct the usability test. The system
software is evaluated on the basis of usability test results and user’s opinion. An
interview is designed and conducted to validate the tested findings of the system.
GNU/Linux is serving the whole community as being used by different distros. The
current set of interface guidelines and default softwares used by Ubuntu does not
provide efficiency, effectiveness and satisfaction for novice users. It is very
important aspect that software should have uniformity and complete control in
applications. There is need to improve or redesign the default softwares for better
usability in terms of interface, message windows, bugs and help etc for novice users.