Tobias Johansson; Martin Steen; Angelica Änghede , pp. 75. Inst. för ekonomi och management/Dept. of Business Administration and Management, 2003.
How does IT-consultants reason in their consulting process regarding the development of a clients IT-based internal recruitment system?
The purpose with this paper is to investigate how an IT-consultant is reasoning in a consulting process and investigate whether consultants are using established models and methods in their work.
We have chosen to work with a qualitative examination to attain our purpose. In our work gathering the empirical facts we have been working with a case study, an observation and a simulation exercise. The combination of these has made it possible to carry out the paper and produce the most correct data possible.
Conclusion: We state that IT-consultants do not use any theory-based methods, they use process methods created by themselves and their company. We can however discern similarities between the consultants and the theories based on literature in how a consultant process takes place. We claim that the consultants in a developing-project reason on the basis of their personally composed process methods, however with natural segments of the theory included that in its turn characterizes the consultant’s way of reasoning.