Inlämning av Examensarbete / Submission of Thesis

Alberto Gaston Laucirica , pp. 89. MAM/Sektionen för Management, 2009.

The work

Författare / Author: Alberto Gaston Laucirica
Titel / Title: Business Improvement through People: The IKEA Distribution Center Älmhult Case
Abstrakt Abstract:

During September 2008 the Swedish company IKEA performed its annual employee survey called VOICE. As part of this survey, IKEA Distribution Center in Älmhult (DCÄ) was assessed with a result of 521 points out of 1000 points.
The present work analyzes the impact of Human Resources Management practices included in VOICE on the Organizational Performance.
The research was performed based on a Phenomenological design, applying the Case Study Strategy over DCÄ. The Conceptual Framework used as guidance to analyze the case was based on different HRM Performance theories.
The conclusions are formulated upon the proceeds from primary data, gathered through semi-structured interviews on DCÄ, and secondary data from VOICE 2008 results and other publications.
Communication was established as the cornerstone for improving future VOICE results.

Ämnesord / Subject: Företagsekonomi - Business Administration\Organization
Företagsekonomi - Business Administration\Information
Nyckelord / Keywords: Climate Survey, Human Resources Management, HRM, Organizational Culture, Communication, Organizational Performance

Publication info

Dokument id / Document id:
Program:/ Programme Magisterprogram i Företagsekonomi/Master's Degree Programme in Business Administration (MSC)
Registreringsdatum / Date of registration: 07/07/2009
Uppsatstyp / Type of thesis: Magisterarbete/Master's Thesis (60 credits)


Handledare / Supervisor: Göran Alsén
Organisation / Organisation: Blekinge Institute of Technology
Institution / School: MAM/Sektionen för Management
S-372 25 Ronneby
+46 455 38 50 00
I samarbete med / In co-operation with: IKEA Svenska AB

Files & Access

Bifogad uppsats fil(er) / Files attached: business improvement through people-laucirica.pdf (2111 kB, öppnas i nytt fönster)