Inlämning av Examensarbete / Submission of Thesis

Åsa Granath , pp. 44. Inst. för Programvaruteknik och Datavetenskap/Dept. of Software Engineering and Computer Science, 2001.

The work

Författare / Author: Åsa Granath
ia98agr@bth.se
Titel / Title: Expert systems and their potential role in a yield managed hotel reservation system
Översatt titel / Translated title: Expert system och deras potentiella roll i ett yield management hotellbokningssystem
Abstrakt Abstract:

Expert systems have been explored since the 1970's and there are several existing and functioning applications in use today, in several different fields of business. Yet, the term 'expert systems' is unknown to many and I hope to shed some light over the concept in this thesis, by studying an expert system application; an intelligent hotel reservation system.
The hotel industry is a hectic business with many competitors, especially in the larger cities. Yield management is an important factor today if the hotel wants to join the race for the most profitable business.
A prototype of an expert system carrying the same knowledge and expertise as the yield-thinking reservation manager was developed and documented in order to study the ways in which a rule-based expert system could help bring a hotel to success in this competitive business. Since the prototype did indeed solve all problems in a manner similar to the one of the human expert, the conclusion was drawn that an expert system can function as a substitute for the human expert without affecting the outcome in a poor way.

Ämnesord / Subject: Datavetenskap - Computer Science\Artificial Intelligence
Datavetenskap - Computer Science\General
Nyckelord / Keywords: Expert system, Rule-base, Yield, Hotel

Publication info

Dokument id / Document id:
Program:/ Programme Internationell ADB/International IS
Registreringsdatum / Date of registration: 09/16/2004
Uppsatstyp / Type of thesis: C-Uppsats

Context

Handledare / Supervisor: Jelte Jansons
jelte.jansons@bth.se
Examinator / Examiner: Guohua Bai
Organisation / Organisation: Blekinge Institute of Technology
Institution / School: Inst. för Programvaruteknik och Datavetenskap/Dept. of Software Engineering and Computer Science
Inst. för Programvaruteknik och Datavetenskap S-372 25 Ronneby
+46 455 780 00
http://www.ipd.bth.se/
I samarbete med / In co-operation with: Novacast AB

Files & Access

Bifogad uppsats fil(er) / Files attached: