Inlämning av Examensarbete / Submission of Thesis

Tiina Martinson; Johanna Åkesson , pp. 45. Inst. för arbetsvetenskap/Dept. Human Work Science, 2001.

The work

Författare / Author: Tiina Martinson, Johanna Åkesson
mda98tma@student.bth.se, mda98jak@student.bth.se
Titel / Title: Designing with only second hand information- An evaluation of the filters and formatters in the Billing Gateway GUI
Översatt titel / Translated title: Att designa med bara andrahandsinformation-En utvärdering av filter och formatterare i Billing Gateway GUI
Abstrakt Abstract:

This Bachelor´s Thesis concerns 20 points at the MDA-program (People, Computers and Work) at Blekinge Institute of Technology in Ronneby. The MDA-program focuses on how people use Information Technology and its design and development.

In this Bachelor?s Thesis we describe a study process at the Billing Gateway Department at Ericsson Software Technology in Ronneby in which we investigate how to design for destined users without direct contact with them.

Our aim of the study was to evaluate and bring out a design suggestion of a graphical representation of the filters and formatters for the end-users. With only second hand information about them we found the task to be impossible to accomplish.

Instead this Bachelor?s Thesis is an investigation of how a design process is developed without direct contact with the end-users. The results are based on second hand information about the needs of the end-users. We give Ericsson suggestions of how to involve the end-users in the design process.
-----------------------
Tiina Martinson
Johanna Åkesson

Ämnesord / Subject: Arbetsvetenskap - Human Work Science\General
Datavetenskap - Computer Science\General
Nyckelord / Keywords: End-user, Second hand information, Filter, Formatter, Evaluation

Publication info

Dokument id / Document id:
Program:/ Programme Människor Datateknik Arbetsliv/Human Work Science
Registreringsdatum / Date of registration: 09/16/2004
Uppsatstyp / Type of thesis: C-Uppsats

Context

Handledare / Supervisor: Yvonne Dittrich, Mattias Carlsson
yvonne.dittrich@bth.se, mattias.carlsson@epk.ericssson.se
Examinator / Examiner: Yvonne Dittrich, Mattias Carlsson
Organisation / Organisation: Blekinge Institute of Technology
Institution / School: Inst. för arbetsvetenskap/Dept. Human Work Science

+46 455 780 00
I samarbete med / In co-operation with: Ericsson Software Technology