Inlämning av Examensarbete / Submission of Thesis

Elin Heinstedt; Niklas Johansson , pp. 51. Inst. för arbetsvetenskap/Dept. Human Work Science, 2001.

The work

Författare / Author: Elin Heinstedt, Niklas Johansson,
Titel / Title: Requesting Utility in Usability -Perspectives from a large team software engineering project
Abstrakt Abstract:

Many companies invest large amount of money in developing new technology, without knowing how it will be used. To succeed in making these technologies useful it is necessary to understand the context that gives meaning to the artifact. In the case of generic products, especially in new domains, the context is not obvious.
This bachelor thesis analyses what Usability Engineering, Participatory Design and Ethnography can contribute to the problem of learning about the context of usage for generic artifacts. Understanding and identifying details of context is considered to be important to achieve usability in software development. The experience is that most recommendations on usability methods concern situations of specific users in a specific context. In order to find important aspects of the real-world use of generic products, we suggest that ethnographic studies can be conducted in contexts where behaviors relevant to the design are thought to be found.
The problem of not knowing the context was experienced in usability work practiced in a large software engineering project. The project task was to develop a web browser for Symbian's ?Quartz? reference design for handheld devices. Methods used were taken from participatory design and usability engineering.

Ämnesord / Subject: Arbetsvetenskap - Human Work Science\General
Datavetenskap - Computer Science\Software Engineering
Datavetenskap - Computer Science\Effects on Society
Nyckelord / Keywords: Usability, utility, large software engineering project, user-centred design, ISO 13407, ethnography, participatory design, usability engineering, PDA, web browser, Symbian

Publication info

Dokument id / Document id:
Program:/ Programme Människor Datateknik Arbetsliv/Human Work Science
Registreringsdatum / Date of registration: 09/16/2004
Uppsatstyp / Type of thesis: C-Uppsats


Handledare / Supervisor: Dave Randall, Kari Rönkö,
Organisation / Organisation: Blekinge Institute of Technology
Institution / School: Inst. för arbetsvetenskap/Dept. Human Work Science

+46 455 780 00
I samarbete med / In co-operation with: Symbian

Files & Access

Bifogad uppsats fil(er) / Files attached: requestingutilityinusability.pdf (3218 kB, öppnas i nytt fönster)