Muhammad Arslan; Muhammad Assad Riaz MSE-2010-05, pp. 89. COM/School of Computing, 2010.
Web usability and User Experience (UX) play a vital role
in the success and failure of web applications. However, the
usability and UX measurement during the software
development life cycle provide many challenges.
Based on a systematic literature review, this thesis
discusses the current usability and user experience evaluation
and measurement methods and the defined measures as well
as their applicability during the software development life
cycle. The challenges of using those methods also identified.
In order to elaborate more on the challenges, we conducted
informal interviews within a software company.
Based on the findings, we defined a usability and user
experience measurement and evaluation roadmap for web
applications development companies. The roadmap contains
a set of usability evaluation and measurement methods as
well as measures that we found suitable to be used during the
early stages (requirement, design, and development) of web
application development lifecycle.
To validate the applicability of the defined roadmap, a
case study was performed on a real time market oriented real
estate web application. The results and the discussions of the
findings as well as the future research directions are
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