Johan Bolmsten; Martin Andersson , pp. 27. Inst. för programvaruteknik och datavetenskap/Dept. of Software Engineering and Computer Science, 2002.
Today it?s common that organizations ?reinvent the wheel? just because they don?t have an overview of what knowledge that already exists within the walls of the organization. This thesis aims elaborate on this phenomenon by a case study at the competence development department of company Alpha, using the CommonKADS methodology. The investigation concludes that from a system perspective a ?knowledge map? could be used to increase the accessibility of knowledge in the investigated process, which is characterized by a high degree of tacit knowledge. There are although difficulties, as knowledge markets, that have to be addressed. The discussion among else elaborates on if the knowledge markets present in the investigated process can be solved using our notion of a ?dynamic knowledge map?.