Agile Processes Enhancing User Participation for Small Providers of Off-the-Shelf Software

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Christina Hansson, Yvonne Dittrich, Dave Randall
Title: Agile Processes Enhancing User Participation for Small Providers of Off-the-Shelf Software
Conference name: XP 2004
Year: 2004
Pagination: 175-183
ISBN: 978-3-540-22137-1
Publisher: Springer Berlin / Heidelberg
URI/DOI: 10.1007/b98150
Organization: Blekinge Institute of Technology
Department: School of Engineering - Dept. of Interaction and System Design (Sektionen för teknik – adv. för interaktion och systemdesign)
School of Engineering S- 372 25 Ronneby
+46 455 38 50 00
http://www.tek.bth.se/
Authors e-mail: christina.hansson@bth.se, ydi@itu.dk
Language: English
Abstract: To survive in todayrsquos competitive software market, software developers must maintain contact with their customers and users and adopt a flexible organization which allows response to feedback and the changing requirements from the use-context. This also requires a software development that enables change proposals and error reports to be acted upon quickly. The present article uses a case study of a flexible development practice which so far has proved to be sustainable and successful to reconsider user involvement and software development practices of small software providers from an agile perspective. Implementing an agile process may allow for competitive flexibility without necessarily jeopardizing quality.
Subject: Computer Science\General
Keywords: Agile software development, user participation, qualitative methods
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