Design and maintenance of trustworthy e-services: Introducing a trust management cycle
| Document type: | Conference Papers |
|---|---|
| Peer reviewed: | Yes |
| Author(s): | Christer Rindebäck, Rune Gustavsson |
| Title: | Design and maintenance of trustworthy e-services: Introducing a trust management cycle |
| Conference name: | 2nd International Conference on Web Information Systems and Technologies |
| Year: | 2006 |
| Pagination: | 100-105 |
| ISBN: | 972-8865-47-3 |
| Publisher: | INSTICC-INST SYST TECHNOLOGIES INFORMATION CONTROL & COMMUNICATION |
| City: | Setubal, PORTUGAL |
| ISI number: | 000242043700020 |
| Organization: | Blekinge Institute of Technology |
| Department: | School of Engineering - Dept. of Interaction and System Design (Sektionen för teknik – adv. för interaktion och systemdesign) School of Engineering S- 372 25 Ronneby +46 455 38 50 00 http://www.tek.bth.se/ |
| Authors e-mail: | christer.rindeback@bth.se, rune.gustavsson@bth.se |
| Language: | English |
| Abstract: | Designing trustworthy e-services is a challenge currently undertaken by many actors concerned with the development of online applications. Many problems have been identified but a unified approach towards the process of engineering trustworthy e-services doesn't yet exist. This paper introduces a principled approach to deal with trust solutions in e-services based on a concern-oriented approach where end users' concerns serve as the starting point for the process to engineer appropriate solutions to trust related issues for an e-service. The trust management cycle is introduced and described in detail. We use an online application for reporting gas prices as validation of the proposed cycle. |
| Subject: | Computer Science\General Computer Science\Electronic security |
| Keywords: | Trust, trustworthiness, trust management, e-services |












