Identification of Improvement Issues Using a Lightweight Triangulation Approach

Document type: Conference Papers
Peer reviewed: Yes
Full text:
Author(s): Tony Gorschek, Claes Wohlin
Title: Identification of Improvement Issues Using a Lightweight Triangulation Approach
Conference name: European Software Process Improvement Conference
Year: 2003
Pagination: VI.1 - VI.16
City: Graz, Austria
Organization: Blekinge Institute of Technology
Department: Department of Software Engineering and Computer Science (Institutionen för programvaruteknik och datavetenskap)
Dept. of Software Engineering and Computer Science S-372 25 Ronneby
+46 455 38 50 00
http://www.bth.se/eng/ipd/
Authors e-mail: tony.gorschek@bth.se, claes.wohlin@bth.se
Language: English
Abstract: One of the challenges in requirements engineering is the ability to improve the process and establish one that is “good-enough”. The objective of this paper is to present a lightweight approach to identify process improvement issues. The approach is developed to capture both the views of different stakeholders and different sources of information. An industrial investigation from a small company is presented.
In the investigation both projects and the line organization have been interviewed and documentation from them has been studied to capture key issues for improvement. The issues identified from one source are checked against other sources. The dependencies between the issues have
been studied. In total nine issues for improvement of the requirements engineering work at the company were identified. It is concluded that the approach is effective in capturing issues, and that the approach helps different stakeholders to get their view represented in the process improvement work.
Subject: Software Engineering\General
Keywords: Requirements Engineering, Software Process Improvement, Data Triangulation, Process Evaluation.
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