User Impatience and Network Performance
| Document type: | Conference Papers |
|---|---|
| Peer reviewed: | Yes |
| Full text: | |
| Author(s): | Denis Collange, Hajji Mahdi, Junaid Shaikh, Markus Fiedler, Patrik Arlos |
| Title: | User Impatience and Network Performance |
| Conference name: | Euro-NGI Conference on Next Generation Internet (NGI) |
| Year: | 2012 |
| Pagination: | 141-148 |
| ISBN: | 978-1-4673-1632-3 |
| Publisher: | IEEE |
| City: | Karlskrona |
| URI/DOI: | 10.1109/NGI.2012.6252146 |
| Organization: | Blekinge Institute of Technology |
| Department: | School of Computing (Sektionen för datavetenskap och kommunikation) School of Computing S-371 79 Karlskrona +46 455 38 50 00 http://www.bth.se/com |
| Authors e-mail: | denis.collange@orange.com |
| Language: | English |
| Abstract: | In this work, we analyze from passive measurements the correlations between the user-induced interruptions of TCP connections and different end-to-end performance metrics. The aim of this study is to assess the possibility for a network operator to take into account the customers' experience for network monitoring. We first observe that the usual connection-level performance metrics of the interrupted connections are not very different, and sometimes better than those of normal connections. However, the request-level performance metrics show stronger correlations between the interruption rates and the network quality-of-service. Furthermore, we show that the user impatience could also be used to characterize the relative sensitivity of data applications to various network performance metrics. |
| Subject: | Computer Science\Networks and Communications Telecommunications\General |
| Keywords: | Network Monitoring, Quality of Experience, Quality of Service, Traffic Analysis |
