User Impatience and Network Performance

Document type: Conference Papers
Peer reviewed: Yes
Full text:
Author(s): Denis Collange, Hajji Mahdi, Junaid Shaikh, Markus Fiedler, Patrik Arlos
Title: User Impatience and Network Performance
Conference name: Euro-NGI Conference on Next Generation Internet (NGI)
Year: 2012
Pagination: 141-148
ISBN: 978-1-4673-1632-3
Publisher: IEEE
City: Karlskrona
URI/DOI: 10.1109/NGI.2012.6252146
Organization: Blekinge Institute of Technology
Department: School of Computing (Sektionen för datavetenskap och kommunikation)
School of Computing S-371 79 Karlskrona
+46 455 38 50 00
Authors e-mail:
Language: English
Abstract: In this work, we analyze from passive measurements the correlations between the user-induced interruptions of TCP connections and different end-to-end performance metrics. The aim of this study is to assess the possibility for a network operator to take into account the customers' experience for network monitoring. We first observe that the usual connection-level performance metrics of the interrupted connections are not very different, and sometimes better than those of normal connections. However, the request-level performance metrics show stronger correlations between the interruption rates and the network quality-of-service. Furthermore, we show that the user impatience could also be used to characterize the relative sensitivity of data applications to various network performance metrics.
Subject: Computer Science\Networks and Communications
Keywords: Network Monitoring, Quality of Experience, Quality of Service, Traffic Analysis