Understanding the Importance of Roles in Architecture-Related Process Improvement - A Case Study

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Per Jönsson, Claes Wohlin
Title: Understanding the Importance of Roles in Architecture-Related Process Improvement - A Case Study
Conference name: Proceedings of International Conference on Product Focused Software Process Improvement
Year: 2005
Publisher: LNCS-series, Springer Verlag
ISI number: 000230389600026
Organization: Blekinge Institute of Technology
Department: School of Engineering - Dept. of Systems and Software Engineering (Sektionen för teknik – avd. för programvarusystem)
School of Engineering S- 372 25 Ronneby
+46 455 38 50 00
http://www.tek.bth.se/
Authors e-mail: Claes.Wohlin@bth.se
Language: English
Abstract: In response to the increasingly challenging task of developing
software, many companies turn to Software Process Improvement (SPI). One of
many factors that SPI depends on is user (staff) involvement, which is
complicated by the fact that process users may differ in viewpoints and
priorities. In this paper, we present a case study in which we performed a pre-
SPI examination of process users’ viewpoints and priorities with respect to their
roles. The study was conducted by the means of a questionnaire sent out to the
process users. The analysis reveals differences among roles regarding priorities,
in particular for product managers and designers, but not regarding viewpoints.
This indicates that further research should investigate in which situations roles
are likely to differ and in which they are likely to be similar. Moreover, since
we initially expected both viewpoints and priorities to differ, it indicates that it
is important to cover these aspects in SPI, and not only rely on expectations.
Subject: Software Engineering\General
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