Negotiating Information Technology : Politics and Practices of a Web Site

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Pirjo Elovaara
Title: Negotiating Information Technology : Politics and Practices of a Web Site
Conference name: PDC Participatory Design
Year: 2002
Pagination: pp. 306-310
ISBN: 0-9667818-2-1
Publisher: CPSR & ACM & STIMDI
City: Malmö
Organization: Blekinge Institute of Technology
Department: Department of Human Work Science, Media Technology and Humanities (Institutionen för arbetsvetenskap, medieteknik och humaniora)
Department of Human Work Science, Media Technology and Humanities, Box 520, 372 25 Ronneby
+46 455 38 50 00
http://www.iar.bth.se/
Authors e-mail: pirjo.elovaara@bth.se
Language: English
Abstract: In this paper I investigate municipal web production activities in a Swedish context. I implement Gärtner & Wagners suggestion about thinking through three different arenas when studying design processes: Arena A for individual projects, Arena B for organisational layer and Arena C for the national arena. The arena C, in my case National politics, I regard as the dominating information political discourse, which draws up the ideological scene of the topics, which are available for the information technology translations at the local level. The Arena B is a municipal political IT-vision document. The arena A is an analysis of an interview with a municipal web developer. I implement the analytical tools and vocabulary of the actor-network theory (ANT). I suggest that the web design process is a network of negotiations, where political documents, web producers, private companies, software, and time meet. The messy mixture of actors reinforces the idea of understanding information technology as a hybrid of humans and non-humans, and technology and society. By understanding the complexity of the design process also enables us to think about why the everyday work sometimes seems to be complex, vulnerable and unstable.
Subject: Technoscience Studies\General
Keywords: Information technology, Politics, Public sector, Web production, Sweden
Edit