How use-oriented development can take place

Document type: Journal Articles
Article type: Original article
Peer reviewed: Yes
Author(s): Yvonne Dittrich, Olle Lindeberg
Title: How use-oriented development can take place
Journal: Information and Software Technology
Year: 2004
Volume: 46
Issue: 9
Pagination: 603-617
ISSN: 0950-5849
Publisher: Elsevier
URI/DOI: 10.1016/j.infsof.2003.11.002
ISI number: 000221589000004
Organization: Blekinge Institute of Technology
Department: Department of Software Engineering and Computer Science (Institutionen för programvaruteknik och datavetenskap)
Dept. of Software Engineering and Computer Science S-372 25 Ronneby
+46 455 38 50 00
http://www.bth.se/eng/ipd/
Authors e-mail: yvonne.dittrich@bth.se, olle.lindeberg@bth.se
Language: English
Abstract: Usability is still a problem for software development. As the introduced software changes the use context, use qualities cannot be fully anticipated. Close co-operation between users and developers during development has been proposed as a remedy. Others fear such involvement of users as it might jeopardize planning and control. Based on the observation of an industrial project, we show how user participation and control can be achieved at the same time. The present article discusses the specific measures that allowed for co-operation between users and developers in an industrial context. It indicates measures to improve software development by focusing on use-orientation, i.e. allowing for user-developer co-operation.
Subject: Software Engineering\General
Keywords: Project management, Usability engineering, Error analysis, Telecommunication industry, Feedback, Mathematical models
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