What does it take to replace an old functioning information system with a new one?: A case study
| Document type: | Journal Articles |
|---|---|
| Article type: | Original article |
| Peer reviewed: | Yes |
| Author(s): | Hans Kyhlbäck, Berthel Sutter |
| Title: | What does it take to replace an old functioning information system with a new one?: A case study |
| Translated title: | Vad krävs det för att ersätta ett gammalt fungerande informationssystem med ett nytt? En fallstudie |
| Journal: | International Journal of Medical Informatics |
| Year: | 2007 |
| Volume: | 76 |
| Pagination: | S149-S158 |
| ISSN: | 1386-5056 |
| Publisher: | ELSEVIER SCI IRELAND LTD |
| URI/DOI: | doi:10.1016/j.ijmedinf.2006.05.047 |
| Organization: | Blekinge Institute of Technology |
| Department: | School of Engineering - Dept. of Interaction and System Design (Sektionen för teknik – adv. för interaktion och systemdesign) School of Engineering S- 372 25 Ronneby +46 455 38 50 00 http://www.tek.bth.se/ |
| Authors e-mail: | hky@bth.se, bsu@bth.se |
| Language: | English |
| Abstract: | The first claim we make in the paper is that an old-fashioned information system within health care work will not successfully be replaced by a new one, unless the new is better “as a whole”, that is, better supports work practices of a range of occupational and professional workers. The second claim is that the dilemmas system designers almost always will face when designing information system for the public sector is based on a contradiction between central, high level interest and a local level work-practice perspective. If the discontinuities in the design activity can be exposed and analyzed a better match to the socio-technical system as constituted by the work practice in question will be accomplished. We underpin our arguments and relate them to a case study of municipal wound care work. Our study reveals that work practice of the municipal nurses is characterized by three distinctive features: High mobility, the need for face-to-face interaction in different locations, and a great variety of artefact usage. Finally we suggest a methodology that might help system designers to get a better understanding of what socio-technical system they are supposed to further develop. |
| Summary in Swedish: | verksamhetsteori, informationsbehandling, medicinsk informatik, sårbehandling, gränssnitt, storlek |
| Subject: | Human Work Science\Human Computer Interaction Human Work Science\Work Practice Nursing & Caring Sciences\General |
| Keywords: | Activity theory, Information storage and retrieval, Medical informatics, Wounds, Wound treatment, Interface size |
| Note: | http://www.sciencedirect.com/science/journal/13865056 |
