Fostering Cross-site Coordination through Awareness: An investigation of state-of-the-practice through a focus group study

Document type: Conference Papers
Peer reviewed: Yes
Full text:
Author(s): Darja Šmite, Torgeir Dingsoyr
Title: Fostering Cross-site Coordination through Awareness: An investigation of state-of-the-practice through a focus group study
Conference name: Euromicro
Year: 2012
Pagination: 337-344
Publisher: Euromicro
City: Cesme
ISI number: 000310462600053
Organization: Blekinge Institute of Technology
Department: School of Computing (Sektionen för datavetenskap och kommunikation)
School of Computing S-371 79 Karlskrona
+46 455 38 50 00
http://www.bth.se/com
Language: English
Abstract: Awareness and shared knowledge are important ingredients of successful coordination in software engineering projects, and especially when team members are distributed. Although various coordination mechanisms and knowledge sharing recommendations for cross-site collaboration have been proposed, spreading awareness among distributed team members in a global software project has proven to be challenging in practice. In this paper we discuss our findings from conducting three focus groups on knowledge management in global software collaborations in two international organizations. We discuss various awareness needs in globally distributed collaborations that were not addressed by the organizations, and conclude that best practices and tools proposed in related research are not widely used. On the basis of our empirical findings we suggest future research directions and share recommendations for practical improvements.
Subject: Software Engineering\General
Keywords: Knowledge Management, Awareness, Coordination, Global Software Development, Global Software Teams, Focus groups
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