You mean here? - Video-mediated nurse-patient communication

Document type: Conference Papers
Peer reviewed: Yes
Full text:
Author(s): Hans Tap
Title: You mean here? - Video-mediated nurse-patient communication
Conference name: INTERACT 2001
Year: 2001
ISBN: 1 58603 188 0
Publisher: IFIP
City: Tokyo
ISI number: 000172337400017
Organization: Blekinge Institute of Technology
Department: Department of Human Work Science and Media Technology (Institutionen för arbetsvetenskap och medieteknik)
Dept. of Human Work Science and Media Techn., S-372 25 Ronneby
+46 455 38 50 00
Authors e-mail:
Language: English
Abstract: This paper presents an analysis of an experimental setting where video-mediated communication between a nurse and a patient was used. The focus of the analysis is on the communication between the nurse and the patient and the role of the video conference system being used. The emphasis is on how video technology can support interpersonal communication, and thus the patient?s orientation not only to his nurse, but also to the knowledge that he is visible to his nurse, that is of interest here. This is done by referential practices which are directly analogous to those used in co-located situations. As a concluding discussion, the observations will be related to current and future design ideas.
Subject: Human Work Science\Human Computer Interaction
Human Work Science\Computer Supported Cooperative Work
Human Work Science\Work Practice