Quantification of Quality of Experience for Edge-Based Applications

Document type: Conference Papers
Peer reviewed: Yes
Author(s): Tobias Hossfeld, Phuoc Tran-Gia, Markus Fiedler
Title: Quantification of Quality of Experience for Edge-Based Applications
Translated title: Kvantifiering av upplevt tjänstekvalitet för utkant-baserade applikationer
Conference name: 20th International Teletraffic Congress (ITC-20)
Year: 2007
ISBN: 978-3540729891
Publisher: Springer
City: Ottawa, Canada
Organization: Blekinge Institute of Technology
Department: School of Engineering - Dept. of Telecommunication Systems (*** Error ***)
School of Engineering S- 372 25 Ronneby
+46 455 38 50 00
http://www.tek.bth.se/
Authors e-mail: markus.fiedler@bth.se
Language: English
Abstract: In future Internet, multi-network services correspond to a new paradigm that intelligence in network control is gradually moved to the edge of the network. As consequences of the shift of the control intelligence, the application itself can influence or determine the amount of consumed bandwidth. Thus the user behaviour changes dramatically. This impacts the Quality of Service (QoS) and the Qualtiy of Experience (QoE). The QoE is a subjective measure from the user perspective of the overall value of the provided service or application. A selfish user or application tries to maximize its own QoE rather than to optimize the network QoS, in contrast to legacy altruistic user.

In this paper we present an hypothesis, IQ-L (interdependency of QoE and loss), which assumes an exponential functional relationship between QoE and QoS. This contribution is a first step towards the quantification of the QoE for edge-based applications, where an example of VoIP is taken into account. Starting from a measurement of the Skype application, we show the basic properties of selfish and altruistic user behaviour in accordance to edge-based intelligence. The QoE is quantified in terms of MOS in dependence of the packet loss of the end-to-end connection, whereby the iLBC voice codec is used exemplarily. It is shown that the IQ-L hypothesis is verified in this application scenario. Furthermore, a selfish user behaviour with replicated sending of voice datagrams is investigated with respect to the obtained QoE of a single user. In addition, the impact of this user behaviour on congestion in the network is outlined by means of simulations.
Summary in Swedish: Pappret identifierar ett exponentiellt sammanhang mellan störningar på nätverksnivå och upplevt tjänstekvalitet (QoE). Det illustrerar även sättet på vilken redundans i sändningar förbättrar QoE.
Subject: Telecommunications\General
Keywords: Quality of Experience, Quality of Service, Measurements, Packet Loss, Skype, iLBC, Quantification
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