Intangibles in Design of PSS Value Propositions

Document type: Bookchapters
Peer reviewed: Yes
Author(s): Panarotto Massimo, Ericson Åsa, Larsson Tobias
Title: Intangibles in Design of PSS Value Propositions
Book: The Philosopher's Stone for Sustainability
Year: 2013
Pagination: 85-90
Editor: Shimomura Yoshiki, Kimita Koji
ISBN: 978-3-642-32847-3
Publisher: Springer
City: Berlin, Heidelberg
URI/DOI: 10.1007/978-3-642-32847-3_14
Organization: Blekinge Institute of Technology
Department: School of Engineering - Dept. of Mechanical Engineering (Sektionen för ingenjörsvetenskap - avd. för maskinteknik)
School of Engineering S- 371 79 Karlskrona, School of Engineering S- 371 79 Karlskrona
+46 455 38 50 00
Authors e-mail:,
Language: English
Abstract: Product-service systems (PSS), or value propositions, are foreseen to bring about challenges in product development. Traditionally, engineers normally manage tangible elements in relation to products, and are lacking approaches to deal with the intangibles incorporated in PSS development. The purpose of the paper is to elaborate on and propose a framework for value assessment and a simulation approach. Conceptual examples are used to discuss the proposed framework, and a contribution of the paper is that it exemplifies the reasons why intangible value have to be addressed more directly in industry in general and in PSS in particular.
Subject: Mechanical Engineering\General
Keywords: Intangible value, customer perceived value, conceptual design, early stages, PSS