Business Development and Customer Service – eCommerce NY

Direct Link is looking to add a Business Development and Customer Service Associate to our team. Direct Link is a world leader in providing international package delivery solutions for e-commerce companies.

ANNONSINFORMATION

Sista datum för anmälning: 2020-10-15

Företagsnamn: Direct Link Worldwide Inc.

Mail till kontaktperson: alicia.westin@sacc-usa.org

Länk till företag: https://sacc-usa.org/trainee/positions/us/

Utbildningsnivå: Kandidat Magister/Master

Utbildningsområde: Digitala medier och spelteknik Fysisk planering Industriell ekonomi Strategiskt ledarskap för hållbarhet

Direct Link is looking to add a Business Development and Customer Service Associate to our team. In this role you will be part of a growing US and global team with a mission to help our customers grow their International cross border businesses to online consumers worldwide. Direct Link is a world leader in providing international package delivery solutions for e-commerce companies. The position is based in Elizabeth New Jersey.

– Business development including prospecting new business through targeted sales activities including onsite meetings, phone, trade shows, and email
– Scheduling meetings with new prospects and building your own customer base
– Developing significant customer relationships with focus on decision makers within the executive level
– Build own pipeline and close own deals
– Obtain a thorough understanding of customer’s and their customers’ needs, business processes, challenges and requirements
– Prepare and conduct presentations providing customized solutions, resolution of issues and solidifying partnership
– Onboarding of new customers, and assuring customers access the right delivery service for their global delivery needs
– Handle customer inquiries effectively and promptly
– Structure and lead the integration process with customers
– Prepare and conduct presentations providing customized solutions, resolution of issues and solidifying partnership
– Update all activities in CRM System – pipedrive
– Managing new clients and providing strong customer service
– Stay up to date on current trends in global e-commerce

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