IT Customer Support Specialist

At Wipro IT Services we are looking for IT Customer Support Specialist with Swedish who would like to join our new team in Linköping. Your main responsibility will be to give technical support to the employees of a multinational company.

Annonsinformation

Sista datum för anmälning: 2023-02-09

Företagsnamn: Wipro Limited

Mail till kontaktperson: cezary.orchowski@wipro.com

Länk till företag: https://se.linkedin.com/jobs/view/it-customer-support-specialist-at-wipro-3242218589

Utbildningsnivå: Kandidat

Utbildningsområde: Civilingenjörsutbildningar Datavetenskap och mjukvaruutveckling Digitala medier och spelteknik Industriell ekonomi Maskinteknik

Responsibilities:
• Troubleshooting skills and experience in handling Windows environments
• Troubleshooting skills on 9 and shrink-wrapped applications (MS office, Adobe etc)
• Troubleshooting skills on VPN connectivity, dial up , wireless routers
• Troubleshooting experience using remote control tools
• Resolving incidents in a professional and effective manner
• Coordinating with other resolver groups

Profile:
• Previous experience with IT Customer Support
• Fluent in both Swedish and English
• Good interpersonal and communication skills
• Customer service orientation and ability to work in a team
• Excellent soft skills, communications skills (Voice & Text) to handle global customers
• Computer literacy

Tillbaka
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