Long-term Sustainable Development of Software-Intensive Products and Services

Software is central to most products and services. The ever-increasing pace and demand for new features push organisations to continuously improve how software is developed and delivered. Specifically, organisations aim to use data and metrics to inform decisions about optimising their ways of working.

Syfte

In this project, we aim to explore the interrelations between delivery process performance, asset quality, and the overall economic and technical sustainability of the software. How do we measure the true external effects (technical and economic sustainability) of the software delivery process (lead time, deployment frequency, asset degradation)? How do we combine internal and external data to fine-tune the software delivery process?

Genomförande

We will use longitudinal case studies to gather product usage data characterizing the economic and technical sustainability perspectives (Step 1), connect process performance and asset quality data (Step 2), connect process and asset data to usage data (Step 3), and explore the applicability of this new feedback loop
to inform process and product decisions (Step 4). We will conduct action studies to validate our results from the case studies.